We will not accept returns for refunds. Exchanges only. If there is a price difference involved with your exchange, A store credit will be issued via email. The store credit will never expire. Please call (844) 460-7545 for questions regarding your store credit.
Ordered the wrong size or color? No worries! We will gladly exchange unworn, unwashed, or defective merchandise purchased on www.asherahswimwear.com. All swimwear must be returned in it's original packaging, all tags must be attached and sanitary liner in place. Exchanges must be received within 14 days of delivery. No exchanges will be accepted after 14 days. Please note that we do not issue prepaid return shipping labels, and you will be responsible for all return shipping fees. We do not accept and will not process international returns.
All Clearance items are FINAL SALE, no returns or exchanges. No Exceptions.
A store credit will be issued for any uneven exchanges. If you requested an item for exchange that we no longer have available, we’ll issue you a store credit. If this should happen, you’ll receive a return email to notify you about the availability.
HOW TO EXCHANGE MERCHANDISE
We want to give you a hassle-free way to return anything, so you can exchange any unworn, unwashed item to us within 14 days of receiving your original order. Just fill out the Exchange Form enclosed with your order and ship back to us via USPS.
The parcel remains your responsibility until it arrives with us, remember to ask for proof of postage, so if your parcel goes missing in the mail, you’ll have proof you’ve sent it.
Make sure the exchange form is filled out with your order number and placed in your parcel - we can't process your exchange without these details. We'll send you an email as soon as we've received your exchange in its original condition. Exchanges can take up to 10 working days (excluding weekends and public holidays) to arrive at our warehouse. Once received, your exchange will be processed within 1 business day.
We try hard to accept all exchanges, In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
Exchange Address: Asherah Swimwear, 1809 W Frankford Rd #160, Carrollton, TX 75007